SOLNITH / ERA FRONTLINE

Help & support

Command an army through five eras in Era Frontline. For help with the game, email info@solnith.com.

Include your device model, Android or iOS version, game version, what happened and the steps that led to it. A screenshot can help. Never send passwords or payment details.

Quick answers

Can I play without internet?

Yes. The campaign, army upgrades and earned rewards work without an online account. Optional cloud synchronization and video rewards require internet access and configured platform services. There are no real-money purchases in this version.

How do battle reminders work?

After your first battle, you can opt in to one notification after 24 hours away. Allow the phone's notification permission when asked. You can also enable or disable reminders in Command Settings. Returning to the game cancels the old reminder. This is a local notification, so no internet connection is needed. Battery-saving modes and device settings may delay or block delivery. If the game says reminders are blocked, use the Phone Notification Settings button.

Where are my level items and skins?

Open Level Rewards and claim an unlocked level. Every level from 2 through 30 includes equipment, a character or a skin. Equipment is added to the Armory; creature skins are in the Bestiary and include the creature unlock. Previously collected levels can still offer a Claim Bonus button for newly added rewards. Duplicate items and skins become essence; duplicate characters become coins.

Where is my progress saved?

Progress is saved on this device. In Profile, Connect & Sync creates a private Unity cloud backup. To use it on Android, iPhone or iPad, open Connect Devices on both devices: request a code on the new device, enter and approve it on the old device, then compare the saves. Auto Sync checks in the main menu after local changes and when you return. If both saves changed, choose Keep Device or Use Cloud. Cancelling keeps local progress and pauses automatic sync until you compare again. Keep access to a linked device; an unlinked reinstall cannot recover an anonymous cloud account.

How do I delete my cloud account?

Close the game on other devices. Open Profile > Delete Cloud, type DELETE, then choose Delete Permanently. This removes the cloud account and its saved progress; automatic sync is turned off and this device's local progress is kept. If deletion fails, retry before reconnecting. For help, or a deletion request from outside the app, email info@solnith.com with your Cloud ID from Profile. Never send a password, session token or pairing code. Local saves, operating-system backups and advertising-provider records are managed separately.

How do video rewards work?

Open Video Rewards in the main menu, Army & Rewards or Level Rewards. Choose from ten reward types, with separate daily limits and a combined limit of 25 completed videos per UTC day. Contextual videos load automatically; tap Watch Ad when a video is ready. A skipped or failed video grants nothing and uses no reward allowance. If a completed reward cannot be saved, use Retry Reward in Video Rewards. Video Unavailable can mean the publisher's service configuration is pending; Loading Video can mean a slow connection or no ad inventory.

How does battle energy work?

You have up to 20 energy. Starting or replaying a campaign battle costs 5. One energy returns every five minutes, including while the game is closed. A completed optional video restores 5 energy, up to five times per UTC day. A gem refill costs one gem per missing energy. Practice Lab costs no energy.

What happens when I leave a battle?

Switching to another app pauses an active battle. Return and tap Resume to continue. If the operating system closes the app, you may need to restart the battle; previously saved campaign progress and earned rewards remain.

How do I unlock the next era?

Progress through the campaign, recruit your troops and use the evolution controls during battle. The fourth era fields a modern army; the final era brings alien guards, walkers and UFOs.

How do daily gifts and chests work?

Claim an available daily gift in the rewards screen. Earn chest keys through victories. Rewards are saved when claimed. Repeatedly tapping the claim button does not issue another copy of the same reward.

How do I delete my data?

Use your device’s app-data controls or remove the app. Delete the Unity cloud account through Profile > Delete Cloud; uninstalling alone does not delete it. Manage operating-system backups separately through your Google or Apple account settings. This can permanently remove progress. For support-email data, write to us; see the privacy policy.

Support is provided by Solnith & Co Kft. This page applies to version 1.4.1.